Cloud & Network Operations Sr. Director
Syed Nawaz brocade :
Syed Nawaz brocade, a technology visionary, responsible for managing a portfolio of security and infrastructure products with revenues of over $1B annually, leading (forecast, life cycles, budget) one of the world’s largest data center companies. Syed nawaz brocade
• Directed and executed a complex system integration project aimed at consolidating multiple Cloud offering products
to single scalable secured infrastructure solution – improved customer onboarding by 50%, improved serviceability(MTTR by 40%) and reduced CAPEX by $40M.
• Created and defined the operation process for Change management, Incident management, performance management – all in the cloud environment. Led the Architecture Advisory Board which supervise every project into production
• Built high performing, highly diverse global teams(270 in 14 countries) to manage engineering and operations of networking products and customer service – improved the network uptime SLA to 5 9’s and reduce the Opex by 50%.
• Brocade acted as a business representative for integrating multiple M&A activities, renegotiated contracts, defining combined product roadmaps, budget alignment, organizational changes, process improvements, and customer experience