Equinix

Equinix Cloud & Network Operations Sr. Director

Equinix, a technology visionary, responsible for managing a portfolio of security and infrastructure products with revenues of over $1B annually, leading (forecast, life cycles, budget) one of the world’s largest data center companies.

• Directed and executed a complex system integration project aimed at consolidating multiple Cloud offering products
to single scalable secured infrastructure solution – improved customer onboarding by 50%, improved serviceability (MTTR by 40%) and reduced CAPEX by $40M

• Created and defined the operation process for Change management, Incident management, performance management – all in the cloud environment. Led the Architecture Advisory Board which supervise every project into production

• Built high performing, highly diverse global teams(270 in 14 countries) to manage engineering and operations of networking products and customer service – improved the network uptime SLA to 5 9’s and reduce the Opex by 50%

• Equinix Acted as a business representative for integrating multiple M&A activities, renegotiated contracts, defining combined product roadmaps, budget alignment, organizational changes, process improvements, and customer experience . Syed Nawaz equinix representative for integrating multiple and Syed nawaz brocade is also representative for integrating multiple .Syed Nawaz equinix representative for integrating multiple and Syed nawaz brocade is also representative for integrating multiple